F1-W15 Recall Database

2024 · UNKNOWN OR OTHER

The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds. There was a recall issued for this back in May of 2026 and I had Mercedes Benz of Asheville, NC perform the required system update on June 17, 2026. Obviously the update did not correct the problem.

2024 · ELECTRICAL SYSTEM

Learning that my vehicle is subject to a battery-related recall has seriously undermined my trust. Battery defects in electric vehicles can present risks that include thermal events, loss of vehicle functionality, and other potentially dangerous situations. My vehicle has had warning signs, I received emails about the risks my vehicle can present directly from Mercedes. I have had my vehicle in the service department two times in two months for this same issue. My vehicle is overheating while charging.

2024 · FORWARD COLLISION AVOIDANCE

My auto assist emergency braking function has triggered 3 times over the last few months with no other cars or hazzards near me. There was not warning. Each time it caused sudden unexpected severe jerking. More importantly, had there been a car behind me, it would have run into me and caused an collision. I reported this to the dealer who was unable to replicate the problem so it returned my car without a solution. I have notified MBUSA.

2024 · ELECTRICAL SYSTEM

The contact owns a 2024 Mercedes Benz E. The contact stated that while the vehicle was parked, and started, the instrument panel and infotainment screen became blank. No warning indicators or audible assistance and other vehicle assistance were not able to display due to the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

2024 · FUEL/PROPULSION SYSTEM

My vehicle is not included in the current high voltage battery recall under NHTSA recall 26V073, as it has a manufacture date of 08/2024 per door jamb sticker, however, page 5 of the NHTSA report explicitly states “A change in the production procedure of our supplier ensures that this issue can no longer occur on vehicles produced from July 31, 2024 onwards.” This leaves car production between May and July 31 (and likely beyond!) unaccounted for in the recall. My car was built in August 2024, likely with a battery manufactured prior to July 31, 2024 with the defect. I believe my car should b

2024 · ENGINE

My vehicle is a 2024 Mercedes-Benz EQB 300. Despite the nationwide recall (NHTSA 26V073000) for high-voltage battery fire risk, the manufacturer is providing conflicting and dangerous safety information. I was verbally instructed by dealership representatives to park my vehicle outdoors and limit charging to 80% to avoid a fire hazard. However, when I requested written confirmation of these safety restrictions from MBUSA Corporate Retention (Case Manager: [XXX] ), my request was ignored The manufacturer refuses to put in writing that my vehicle is safe to park in my attached garage or charge

2024 · UNKNOWN OR OTHER

Although I have not experienced safety issues myself, this exact model+year combination has been recalled more than once: 2024 Mercedes EQB 300 4matic, and when I searched by my VIN it shows recall. I’m very concerned if my car is mistakenly not included - what if it has battery issue/fire risk but I am not aware? This poses huge safety risk on day to day driving. I request an investigation on this particular VIN and reasons of why it is not in the recall list despite all infos match.

2024 · ELECTRICAL SYSTEM

On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was ca

2024 · UNKNOWN OR OTHER

The car would not start, and displaying multiple rotating warnings. The car could not be shifted to neutral. The problem is going away after several hours by itself. Only check engine light remaining after car is able to start. The problem happened three times, most recent on October 20th. The last two problems were potentially addressed by updating software. Obviously the problem is still not fixed.

2024 · UNKNOWN OR OTHER

April 3, 2025. approx 2:30pm Glass panoramic sunroof spontaneously exploded going down hwy 431in Huntsville Al. approx speed was 50-55mph. Vehicle had been parked in the parking deck at work since 6am. Exterior Temp was approximately 84 Degrees F. Sunroof was closed. Sounded like a gunshot and the glass was sucked out. Interior sunshield was closed and prevented glass from entering vehicle.

2024 · ELECTRICAL SYSTEM

The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure. The dealer performed a software update for the door latch failure. The instrument panel and infotainment center failure were not addressed. The manufacturer was not made aware of the failure. The failu

2024 · ELECTRICAL SYSTEM

For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.